Wednesday, February 20, 2013

Some things will never change

A few weeks ago I wrote about the US Post Office and their line in the sand approach to trying to return as unused stamp.

Today I drove to the DMV, finally found a parking space in a lot that needed to be plowed, a mere 2 weeks after a snow storm. The modern building that was a showplace is showing its age and upon entering I remembered the impossible long lines and inefficiency of the place. There had to be no less than 350 people waiting on lines for service. Signage was confusing and there were a limited amount of people offering information or service. There was a glimmer of hope years ago, when you entered there was a greeter that asked if they could help. Must have been dreaming because there was no Information person in sight. You now have to wait on a line of approximately 50 people before you even got to ask your question. I ran from there as fast as I could and will be back for a second try tomorrow first thing. Well my first thing isn't theirs as the office doesn't open until 9:15 on Thursdays. Well perhaps those in line today will have been serviced by then.

So add the DMV to the Post Office and of course the City Office in Stamford that was closed for Lincoln's Birthday!

Notice a pattern of inefficiency?

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